Mentorship
Mentorship Program
100k Adjuster Bootcamp
Starting out as an insurance adjuster is exciting—but it can also feel overwhelming. While training courses provide knowledge, mentorship bridges the gap between learning and real-world success.This comprehensive six-month mentorship program spans 24 weeks, where Steven Smallwood delves into the intricacies of the insurance adjusting industry. He shares his personal journey of breaking into the field with no prior experience, providing valuable insights and practical knowledge each week to help you navigate this career path effectively.
$2,497
Meet Your Instructor
Steven Smallwood
Hey, I’m Steven. Twenty-three years ago, I was trying to figure out what I wanted to do with my life. Then I found insurance adjusting, and it completely changed the game for me. In my first six months at 22 years old, I pulled in over $90,000. From there, I moved up to Claims Manager for an adjusting firm, and eventually started teaching licensing classes. I realized I had a real passion for showing others the ropes, and that’s where I’ve focused a lot of my energy ever since.
Stevens mentorship journey began long before Adjusting Online; throughout his entire career in insurance adjusting, Steven found fulfillment in mentoring others, training family, friends, and many aspiring adjusters. His passion for teaching was evident when he successfully trained 12 new adjusters simultaneously during a catastrophe. With over 23 years of experience in the insurance adjusting field and his deep knowledge and enthusiasm for the industry inspired him to create Adjusting Online, where he merges his expertise with innovative teaching techniques to foster a supportive learning environment. Steven’s unwavering commitment to excellence and his genuine desire to see others thrive are the core motivations driving Adjusting Online’s success.
Hard Work That Pays Well!
Insurance Adjusting is Hard Work that pays well. You’ll climb on roofs in blazing heat. Work long days during deployments and deal with stressed families during their worst moments.
But I don’t just train you and disappear. For 6 months, I’m with you every week. When hurricane season heats up and you’re stuck on your first estimate, you can ask me directly during our Tuesday calls.
Why Mentorship Matters!
"For over 23 years, I’ve had the privilege of helping hundreds of people begin their careers in insurance adjusting because I sincerely enjoy supporting others on their journey."
Starting a career as an insurance adjuster can be both exciting and challenging. While training courses provide essential knowledge, mentorship gives you the support and practical guidance needed to succeed in this demanding field. Here’s why mentorship is so important:
✔ Clear Guidance Through a Complex Process
The path to becoming a licensed adjuster involves multiple steps—licensing, certifications, mastering tools like Xactimate, and understanding industry standards. A mentor helps you navigate these steps efficiently and with confidence.
✔ Real-World Skills and Insights
A mentor shares practical knowledge that goes beyond the classroom—how to handle claims in the field, communicate effectively with policyholders, and manage your workload during high-demand periods.
✔ Accelerated Career Growth
With mentorship, you can avoid common pitfalls, make smarter decisions, and open doors to opportunities that might otherwise take years to find.
✔ Reliable Support When Challenges Arise
The adjusting field can be intense, especially during catastrophic events. A mentor provides reassurance, advice, and proven strategies when you need them most.
✔ Accountability and Motivation
A mentor keeps you focused on your goals and helps you stay motivated, even when the learning curve feels steep.
At Adjusting Online, we believe mentorship is one of the most valuable investments you can make in your adjusting career—and we’re here to guide you every step of the way.
If you’re ready to do the work—really do it—I’d be honored to show you the way.
What's Included

Weekly Mentorship Calls
Every Tuesday at 10 AM CT we’ll meet live on Zoom for Adjuster training and Q&A. Plus all calls are recorded for you to review. No more second guessing on what to do next.

Trade Experience
Gain the secrets of the trade with hands on inspection skills, roofing material quotes, customer scripts, how to read and interpret policy, really walking you through the claims process from start to finish.

Private Community
Connect with fellow students and Adjusting professionals on the same journey. Share experiences, real work wins, and build your network.
What Our Students Say
“I started my adjuster career during Hurricane Harvey. I trained with the instructors from Adjusting Online, and I am thankful that they took the time to cover Xactimate software, Scoping, Diagraming, & Roof Measuring…”
Joe Gutierrez
“Attending the Xactimate class was quite rewarding. In fact from the instructor’s 10 plus years of knowledge I learned tons of valuable information from my instructor Steven. His patience and teaching ability is dynamic. It was a pleasure to get to know him as an instructor…”
Anthony Simon
“You did an excellent job of creating and writing the curriculum for this course. It’s going to go a long way, especially for someone like me who is new to the Adjusting World.
Dev Nadlal
Mentorship Zoom Overview
Join Steven Smallwood For Live Mentoring & Expertise Every Tuesday at 10:00 AM CT for 6-Months.
When
Every Tuesday for 24 weeks
Time
10AM-11AM
Location
Zoom
The Critical Role of Training in Insurance Adjusting
Mastering the Path to Success: Why Training is Essential for Insurance Adjusters
Embarking on a career as an insurance adjuster requires more than just obtaining a license; it demands a comprehensive understanding of the industry and the skills to navigate complex claims effectively. At Adjusting Online, we recognize that without proper training, many aspiring adjusters find themselves lost in the intricacies of the field, unable to advance their careers. Our training programs are meticulously designed to equip you with the essential tools and knowledge needed to excel. From gaining Level 1 and 2 Xactimate certification training to understanding inspection skills, our courses provide the strategic insights and practical experience necessary to stand out in a competitive market. Join us to transform your potential into a successful career, with the guidance and expertise that only Adjusting Online can offer.
